Collections Specialist -Rancho Cucamonga, CA

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Job Title: Collections Specialist -Rancho Cucamonga, CA

Description

Job Description

To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Collects and researches data; Uses intuition and experience to complement data. Design - Generates creative solutions; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Bilingual Spanish. Listens and gets clarification. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Teamwork - Contributes to building a positive team spirit. Quality Management - Demonstrates accuracy and thoroughness. Business Acumen Diversity - Promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Demonstrates persistence and overcomes obstacles. Planning/Organizing - Uses time efficiently. Professionalism - Approaches others in a tactful manner; Accepts responsibility for own actions. Quality - Demonstrates accuracy and thoroughness. Quantity - Completes work in timely manner. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.
Description:
Inland Empire based commercial equipment leasing company has immediate need for Collections Specialist with experience handling portfolios up to 10 Million to join their team. Candidate must have a minimum of 3 years experience and be software proficient. Previous experience working within Commercial Banking Sectors a plus. Summary of duties include but are not limited to: Notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Mails form letters to customers to encourage payment of delinquent accounts. Confers with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Notifies Collections Manager if customer fails to respond. Records information about financial status of customer and status of collection efforts. Recommends repossession or service disconnection, or turns over account to Collections Manager. Sorts and files correspondence. Receives payments and posts amount paid to customer account. Traces customer to new address by inquiring at post office or by questioning neighbors. Contacts Insurance companies to verify insurance compliance. Issues credit ratings. (By fax only) If you are currently registered with Robert Half Finance & Accounting please contact your Recruiting Manager directly. If you are not registered with Robert Half Finance & Accounting, please contact Laureen DeShay for a confidential interview at laureen.deshay@roberthalf.com or 909-945-2292.

Founded in 1948, Robert Half Finance & Accounting is the world's first and largest specialized financial recruitment service. We specialize in placing experienced professionals in all areas of accounting, finance, credit and collections, bookkeeping, payroll, audit and taxation. For more than 60 years, in more than 360 offices worldwide, we have developed lasting relationships with the industry-leading companies we serve, which gives us access to the best career opportunities for our candidates.

We encourage you to work with us to find out why FORTUNE^® magazine ranked us #1 in our industry on their list of the "World's Most Admired Companies" (March 16, 2009).

Robert Half Finance & Accounting is an Equal Opportunity Employer

Apply for this job now or contact our branch office for additional information:

Office Location Information

Ontario, CA
3633 Inland Empire Blvd
Suite 955
Ontario, CA 91764-4944
Phone: 909.945.2292
Fax: 909.945.2299

Company Description
Robert Half Finance & Accounting, a division of Robert Half International, is the world's first and largest specialized financial recruitment service. Since 1948, we have helped companies hire highly skilled accounting and finance employees and assisted professionals in finding rewarding career opportunities.

Details

Job Ref:	23VG
Hours:	Full Time
Location:	California, USA
Salary:	$31,200 - $35,360

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